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Request meter data

Request by Customers

We believe in sustainability and are committed to helping you understand and control your energy use.

To request a copy of your electricity meter data and a summary report (containing data for up to the last two years), please send us a request via our Contact Us form, choosing the Request Meter Data option.

Be sure to include your NMI, account number and date of birth in the email message. This will help us identify you and resolve your request efficiently.

We know that the energy industry can be confusing and meter data is no exception. That's why we have prepared the following guide that will help you interpret the information we provide to you. Alternatively, feel free to call our friendly customer care teams.

Guide to interpret an interval meter data report
Guide to interpret a basic meter data report

Request by Authorised Representatives

Third parties that have received customer consent can request access to the applicable customer's meter data by downloading and completing the below forms and emailing them to info@momentum.com.au.

Each request can include a maximum of 100 customer accounts. Note that Momentum may charge a processing fee to cover our administrative costs of meeting your request. If applicable we will advise you prior to processing your request.

Warranty and indemnity form

Email request template

In an emergency where there is risk to life or property call 000 immediately.

For general outages, consult the table on this page for your distributors contact details.

Product Assurance to make you Smile

SmilePower is audited by an external agency. It's a verified product so you can rest assured that we'll match the electricity you use with the generation of renewable energy.


Momentum Energy is 100% Australian owned and operated