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Customer Charter

Whilst our Customer Charter may appear a bit daunting, it does clearly outline the structure of the relationship between our customers and us. It should answer many, if not all, questions you may have. Please view our Customer Charter.

Should you still require assistance, feel free to get in touch with our dedicated customer service team on 1300 662 778 during business hours or visit the Frequently Asked Questions for further information. 

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The quickest way to arrange for your electricity connection is to complete our On Line Request on this web site.
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