Here are some handy forms that you may need.

Commonwealth Concessions

Are you eligible for financial assistance with your energy bill? If you hold a Centrelink Commonwealth Benefit or DVA Commonwealth Benefit (from the Department of Veterans' Affairs), fill in this form and send it back to us.

• Concession Consent Form [SA] (120KB PDF)

Life Support Concession

If you have a life support machine in your residence, let us know - we’ll ensure a continuous supply of electricity to your property. You may also be eligible for a discount on your energy bill.

• ETSA Notification of Life Support - Concession Form [SA] (24KB PDF)
• Notification of Life Support - Concession Form [VIC] (62KB PDF)
• Notification of Life Support no longer required (120KB PDF)

Utility Relief Grant Scheme

For enquiries regarding the Utility Relief Grant Scheme (URGS), please contact the Victorian Department of Human Services directly.

Monthly Billing

Prefer to be billed monthly? Download this form and fax it to us on 03 9620 1228.

• Monthly Billing form (132KB PDF)

Direct Debit

Use this form to authorise Direct Debit payments.

• Direct Debit form - Current Customer (200KB PDF)
• Direct Debit form - New Customer (196KB PDF)

Abolishment of Electrical Service

This form allows you to apply to have your meters removed from your property.

• Abolishment of electricity supply form (22KB PDF)