Victorian Links

Essential Services Commission
The Essential Services Commission is a Victorian Government agency charged with promoting competition and acting as a watchdog within the energy sector. Contact details are:

Website: www.esc.vic.gov.au/

Energy and Water Ombudsman Victoria
The Ombudsman's role is to resolve disputes between customers and energy retailers and has the power to act on your behalf. Contact details are:

GPO Box 469D
Melbourne Vic 3001
Tel: 1800 500 509
Website: www.ewov.com.au

Department of Human Services
Concessions Unit - Department of Human Services. Contact details are:

Level 13, 555 Collins Street
Melbourne Vic 3000
Tel: (03) 9616 7600
Website: www.dhs.vic.gov.au/concessions