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Your protection against fraud

We use the Westpac internet payment system, so you’re protected by one of the best security measures available when you pay through our online payment gateway.

Pay your invoice online

Other payment options:


To pay over the phone using your credit card please call us on 1300 662 778, then press option 3, followed by option 1.

Direct Debit:

Direct Debit is the easy way to pay your Momentum Energy invoices directly.

Direct Debit via bank account: instruct your bank to make automated payments by filling in the Direct Debit Form and sending it back to us.

Direct Debit via credit card: you can set up automated payments from your credit card in Your Toolbox.


Payments can be made easily through your participating financial institution. See the remittance section of your invoice for more information.

Australia Post Bill Pay:

Pay in person at any post office, phone 13 18 16 or go to


Mail your cheque or money order (payable to Momentum Energy Pty Ltd) together with your payment slip to:
Momentum Energy, GPO Locked Bag 2930, MELBOURNE VIC 3000.


If you receive payments from Centrelink you can arrange for a regular amount to be paid directly to your Momentum account.

If you would like to arrange payment for your energy bills by Centrepay, call us on 1300 662 778 to obtain your Momentum Centrepay Reference Number. You can then contact Centrelink directly to arrange your Centrepay deductions

Fees and charges may apply depending on the payment method used. Please refer to our terms and conditions.

Understanding your energy bill

How do I read my bill?

Your invoice will detail your energy consumption, the tariffs applied and historical energy usage comparisons. These sample invoices explain all the contents of a standard Momentum Energy invoice:

Sample electricity invoice
Sample gas invoice

Where do the costs come from?

Find out more about fees and charges.

When does my bill come?

Your electricity bill will be sent quarterly or monthly, depending on the frequency you’ve selected.

Gas bills are sent bi-monthly, ie every second month.

Keeping Momentum, our hardship program:

Momentum Energy has a hardship program for customers in difficult circumstances, called Keeping Momentum. Visit our Hardship Policy page to learn more.

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Momentum is a 100% Australian owned & operated energy company

We're here to help

If you have any questions please contact us as soon as possible so we can address your concerns.