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Basic Plan Information Documents
To connect your service with us, some additional costs may apply. See Your 'Basic Plan Information Document' against the product(s) you have chosen for more details.
Momentum Energy also has Standing Offers that are available to you. Please call 1800 627 228 for further details.
*How we calculate estimated costs where we don’t have actual usage data:
First, we identify a large sample of customers with similar households in areas like yours. We then add their annual energy costs and divide the total by the number of customers in our sample. This gives us an average annual energy cost per household, upon which we base the quarterly or monthly estimate. A month is calculated using 31 days and a quarter is calculated using 92 days, and seasonal differences are not taken into account in providing the estimate. Any product discounts are reflected in the estimated cost, but any welcome credit or sign up bonus is not included.
**Solar Step-Up is only available to Victorian households and small to medium businesses who’ve already installed a solar PV system with a generating capacity of 10kW or less, and are on a single-rate feed-in tariff under the standard Victorian solar scheme.