Momentum | Hydro Tasmania - The power of natural thinking Momentum | Hydro Tasmania - The power of natural thinking

Primary links

  • Home
  • Energy solutions
  • Customer support
  • Competitions
  • About us
  • Contact us
Pay your bill

Customer support

  • Customer support
  • Pay your invoice
  • My Invoice
  • Power outages
  • Download forms
  • Frequently Asked Questions
  • Help forum
  • Terms and conditions
  • Knowledge Centre
  • Useful Links
  • SmilePower Logos
compare energy prices and electricity rates
Customer service that helps you grow

FAQs
Can’t find it here? You can also try our Frequently Asked Questions

Can you send my bill to other country?

We move out this apartment and go back to my country in March. How should I pay the last bill? Could you send our bill to other countries?(in my case,Japan) And can I make an arrangement to disconnect my account by email. If you can send my bill to my country, its easier to send my address via email than call.
Approved
‹ What if we don't have a business? Question # ›
We are currently developing e-billing for our customers that will allow you to be more environmentally friendly by recieving invoices via email. If this is a once off matter it is best that you contact our customer service team on info@momentum.com.au. Please provide your customer number, site address, the day of disconnection you prefer, and acknowledgment that there is clear access to the electricity meter. Our customer service team can then email you a version of your latest bill, plus organise anything else you may need.
Contact us
Call us: 1300 662 778 (customer service)
1800 SWITCH (sales)
Email: info@momentum.com.au
Post: Momentum Pty Ltd
P.O. Box 353 Flinders Lane VIC 8009
Current news

News & announcements

  • Bass Strait Islands Info
  • Hydro Tasmania wins sustainability award
  • Video: Winners & Losers of the Carbon Tax
  • SmilePower leads the way in clean energy
  • Smart Meter Roll-Out in VIC
Quick links

Quick Links

  • 10 reasons to switch
  • How to read your invoice
  • Renewable energy
  • Energy Knowledge Centre
  • Help Forum

© Momentum Energy Pty Ltd 2011 | Privacy policy