We're sorry to hear of your spoilt food as a result of a power blackout. As Momentum is only a retailer, and not the distributor of your electricity (we don't own or manage the poles and wires), you will need to contact your local distribution company for any compensation relating to blackouts. The name and number of your local distributor is normally found on your invoice. For your reference, here are the numbers of distributors in Victoria: North western suburbs of Melbourne call Jemena on 132 099, Eastern and southern suburbs of Melbourne call United Energy on 132 099, Eastern Victoria and the north eastern suburbs call SP Ausnet on 131 799, Western Victoria and the western suburbs call Powercor on 131 412, Melbourne metro area call Citipower on 131 280.