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Frequently asked questions

How do I open a Gas account if I already have an Electricity account with Momentum Energy?
How do I read my bill?
How do I pay my bill?
How can I reduce my energy consumption?
How can I view my account online?
I'm moving, how do I change my address?
I have/am considering installing solar at my property. What rebate will I receive for any additional solar generation that my system feeds back into the grid?
How do I add or remove my concession card details on my account?
My electricity or gas is out. What do I do?

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Contact Details

1800 794 824 (sales)
1300 662 778 (customer care)

+61 386126400 (international)

Opening hours:
Monday to Friday, between 8:00am and 6:00pm (AEST)

Postal address:
P.O. Box 353
Flinders Lane
VIC 8009

03 9620 1228