Momentum | Hydro Tasmania - The power of natural thinking Momentum | Hydro Tasmania - The power of natural thinking

Primary links

  • Home
  • Energy offers
  • Customer support
  • Competitions
  • About us
  • Contact us
Pay your bill

Customer support

  • Customer support
  • I'm moving
  • Pay your invoice
  • My Invoice
  • Power outages
  • Download forms
  • Help forum
  • Terms and conditions
  • Knowledge Centre
  • Useful Links
  • SmilePower Logos
  • Fees and Charges
  • Your Toolbox
compare energy prices and electricity rates
Customer service that helps you grow

Going green

If you’ve chosen to add Momentum Green Energy to your plan, your bill will show your chosen percentage of GreenPower.

It comes once a month

Remember, your Momentum bill will arrive once a month unless you have specified otherwise.

Understanding your invoice

Click on the sample invoice below to view simple explanations of a standard Momentum invoice.

This sample invoice has:

  • Page 1: summary account and payment information
  • Page 2: bundled billing details, including site address and NMI
  • Page 3: unbundled billing details, including site address and NMI

electricity bill example

 

Where do these costs come from?

Each invoice will show the amount of electricity you have consumed including network charges, metering cost, service to property charges and other charges. You can find out more about where the costs of your invoice come from in our Energy Knowledge Centre.

Our commitment

Momentum Energy is committed to transparency when it comes to our invoices, our charges and the way we talk with our valued customers. To read up on certain disclosures on your electricity invoice, please see this set of guidelines set out by the Essential Services Commission here.

A Hydro Tasmania Business
Contact us
Call us: 1300 662 778 (customer service)
1800 SWITCH (sales)
Message:   Contact us through our feedback form.
Post: Momentum Pty Ltd
P.O. Box 353 Flinders Lane VIC 8009
Current news

News & announcements

  • Rip Curl and Momentum Energy announce sustainable partnership
  • Our commitment to your privacy at home
  • Momentum Energy brings a smile to Luna Park
  • Hydro Tasmania support for Tasmanian bushfire relief
Quick links

Quick Links

  • 10 reasons to switch
  • How to read your invoice
  • Renewable energy
  • Energy Knowledge Centre
  • Carbon charge info
  • Work at Momentum
  • Energy prices

© Momentum Energy Pty Ltd 2011 | ABN 42 100 569 159 | Privacy policy | Google+