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Already a customer? 1300 662 778
Monday to Friday
8am - 6pm
Outage or emergency?
In an emergency where there is risk to life or property call 000 immediately. If you're experiencing a blackout or supply issue, you need to contact your local energy distributor.
03 9620 1228
P.O. Box 353
Momentum Energy Pty Limited (ABN 42 100 569 159) respects the personal information of our customers and employees and recognises the importance of protecting it.
We may disclose your credit-related personal information to (and collect credit-related personal information from) the following credit reporting bodies:
Equifax Business Information Services Ltd
- Equifax's credit reporting policy
- Mail: Attention: Public Access Division Equifax, PO Box 966, North Sydney, NSW, 2059
Dun & Bradstreet Australia (now trading as Illion)
- Dun & Bradstreet's credit reporting policy
- Phone: 1300 734 806
- Mail: Attention Public Access Centre Dun & Bradstreet Australia, PO Box 7405, St Kilda Rd, VIC, 3004
These credit reporting bodies may include this information in reports provided to other credit providers to assist them to assess your creditworthiness.
If you fail to meet your payment obligations in relation to consumer credit, or commit a serious credit infringement, we may be entitled to disclose this to the credit reporting bodies.
If you believe on reasonable grounds that you have been, or are likely to be, a victim of fraud, you have the right to request that the credit reporting bodies does not use or disclose credit reporting information about you. You can also contact the credit reporting bodies to request that they do not use your credit reporting information for the purposes of pre-screening of direct marketing by a credit provider.
You are entitled to access and seek correction of credit-related personal information that we hold. You can do this (or make a complaint in relation to our handling of your credit-related personal information) by contacting:
P.O. Box 353
Flinders Lane VIC 8009
Tel: 1300 662 778