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Momentum Energy's Credit Statement

Contact Details

Cust care: 1300 662 778
Opening hours (AEST):
Mon - Fri: 8:00am - 6:00pm

International:
+61 386126400

Sales: 1800 794 824
Opening hours (AEST):
Mon - Fri: 8:00am - 6:00pm

Postal address:
Momentum
P.O. Box 353
Flinders Lane
VIC 8009

Fax:
03 9620 1228

Emergency Details

On an emergency where there is risk to life or property call 000 immediately.

For general outages, consult the table on this page for your distributors contact details.

Momentum Energy Pty Limited (ABN 42 100 569 159) respects the personal information of our customers and employees and recognises the importance of protecting it.

This Credit Statement provides information about the management of your credit-related personal information, in addition to the information contained in our Privacy Policy, which contains further detail in relation to how we handle your personal information, including your credit-related personal information.

We may disclose your credit-related personal information to (and collect credit-related personal information from) the following credit reporting bodies:

Equifax Business Information Services Ltd

Dun & Bradstreet Australia (now trading as Illion)

These credit reporting bodies may include this information in reports provided to other credit providers to assist them to assess your creditworthiness.

If you fail to meet your payment obligations in relation to consumer credit, or commit a serious credit infringement, we may be entitled to disclose this to the credit reporting bodies.

If you believe on reasonable grounds that you have been, or are likely to be, a victim of fraud, you have the right to request that the credit reporting bodies does not use or disclose credit reporting information about you. You can also contact the credit reporting bodies to request that they do not use your credit reporting information for the purposes of pre-screening of direct marketing by a credit provider.

You are entitled to access and seek correction of credit-related personal information that we hold. You can do this (or make a complaint in relation to our handling of your credit-related personal information) by contacting:

Momentum Energy
P.O. Box 353
Flinders Lane VIC 8009

Tel: 1300 662 778
Email: privacyofficer@momentum.com.au

You can also contact us to receive a hard copy of this Credit Statement or our Privacy Policy.

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Momentum is a 100% Australian owned & operated energy company