Terms and Conditions

Download our terms and conditions in PDF format from the following list:

Victoria, NSW and SA:

• Electricity and Gas Market Retail Terms and Conditions - Customer Brochure, VIC, NSW and SA
• SmilePower Flexi with Online Sign Up Bonus
• Gas with Online Sign Up Bonus
• My Account Terms and Conditions
• NSW, SA & ACT [Standing Offer] Terms & Conditions
• NSW - Solar Feed-in Tariff
• QLD [Standing Offer] Terms & Conditions
• SA - Solar Feed-in Tariff
• Victorian [Standing Offer] Terms and Conditions
• Victorian General Solar Feed-in Tariff
• Victorian Premium Solar Feed-in Tariff

If you have any questions regarding our T&Cs, please contact our Customer Care team.