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Terms and Conditions

Download our terms and conditions in PDF format from the following list:


General Terms - Electricity & Gas

  • VIC NSW QLD & SA - General Terms

Offers - Plan Terms

  • Suit Yourself Electricity
  • Suit Yourself Gas
  • Nothing Fancy Electricity
  • Nothing Fancy Gas
  • Strictly Business
  • Thrifty Business
  • Solar Step Up

Extra Product Terms

  • GreenPower
  • Renewable Promise

Momentum Solar Feed-In Tariff Scheme

  • NSW - Solar Feed-In-Tariff
  • SA - Solar Feed-In-Tariff
  • VIC - Solar Feed-In-Tariff
  • VIC - Premium Solar Feed-In-Tariff
  • QLD – Solar Feed-In-Tariff

Standing Offer Terms

  • NSW, SA, ACT & QLD Terms & Conditions
  • VIC Terms & Conditions
  • Bass Strait Islands - Terms & Conditions

Other Terms & Conditions

  • MyAccount Terms & Conditions
  • SmoothPay Terms & Conditions
  • Direct Debit Request Service Agreement

If you have any questions regarding our T&Cs, please contact our Customer Care team.

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1800 627 228 (Monday to Friday 8:00am - 6:00pm AEST)
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