Terms and Conditions

Download our terms and conditions in PDF format from the following list:

General Terms - Electricity & Gas

• VIC NSW QLD & SA - General Terms

We’re making some small changes to our General Terms, effective 1 October 2021 – see the updated terms below.

• VIC NSW QLD & SA - General Terms Oct 2021

Offers - Plan Terms

• SmilePower Flexi
• MOM Gas
• Solar Step Up
• Self Serve Electricity
• Self Serve Gas
• Bill Boss Electricity
• Bill Boss Gas

Extra Product Terms

• GreenPower
• Renewable Promise

Momentum Solar Feed-In Tariff Scheme

• NSW - Solar Feed-In-Tariff
• SA - Solar Feed-In-Tariff
• VIC - Solar Feed-In-Tariff
• VIC - Premium Solar Feed-In-Tariff
• QLD – Solar Feed-In-Tariff

Standing Offer Terms

• NSW, SA, ACT & QLD Terms & Conditions
• VIC Terms & Conditions
• Bass Strait Islands - Terms & Conditions

Other Terms & Conditions

• MyAccount Terms & Conditions
• SmoothPay Terms & Conditions
• Direct Debit Request Service Agreement

If you have any questions regarding our T&Cs, please contact our Customer Care team.