Ways to get in touch with us

Send an enquiry

Contact us via email on info@momentum.com.au and one of our local support team will get back to you.

Request a sales callback

Leave your details here if you'd like us to call you about becoming a customer.

Call us

Prefer to call? Speak with one of our people in Melbourne or Tassie.

Thinking of switching?
1800 794 824

8am-6pm, Monday - Friday (AEDT)

Already a customer?
1300 662 778

8am-7pm, Monday - Friday (AEDT)

+61 386126400

8am-7pm, Monday - Friday (AEDT)

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Questions from customers

How do I read my Momentum Energy bill?

There’s a lot of information on your bill, and sometimes it’s hard to know what it means or why it’s there. To get an idea of what’s what, take a look at our bill guides.

I'm having trouble paying bills. What should I do?

If you’re experiencing financial difficulty, we’ve got payment assistance options to help.

If you just need a little more time to pay, you can request a payment extension through MyAccount by clicking ‘Payment options’, then ‘Request an extension’. But if you think you need help beyond a payment extension, more support is available. You can find out more on our Payment Assistance page, or call us on the number at the bottom of the page to speak to a dedicated team member.