There's lots of helpful information on your gas and electricity bills.

If you've ever wondered who to call in an emergency, how we calculate your invoice or what all those abbreviations mean, our how-to guides have the answers.

Just click the links to download the full guide.


Electricity: How to read your bill

Victoria

Residential electricity bill guide
Small / Medium business electricity bill guide
Large business electricity bill guide

NSW, SA and QLD

Residential electricity bill guide
Small / Medium business electricity bill guide
Large business electricity bill guide


Gas: How to read your bill

Victoria

Gas bill guide