Want to keep a close eye on your electricity usage?
Well, Power Tool is the best tool for the job. It’s a weekly email that delivers a snapshot of your data so you can take power into your own hands.
As much or as little as you’d like, really.
Every week you’ll receive a Power Tool email update showing your electricity usage along with personalised insights. It’s a great way to keep an eye on things like:
Weekly power usage and trends
Solar export (if you have solar panels)
How weather could be impacting your usage
How much power is used overnight
Data-nerds rejoice! From the email summary, an entire personalised portal is just one click away. It’s full of all sorts of info from the mildly curious nuggets to answers to those pressing energy questions that have been keeping
you up at night. Inside the portal you can:
There are a couple of ways to pop this tool in your belt.
If you’re a Momentum customer, you can sign up for weekly Power Tool emails via the usage tab in MyAccount. And if you’re new around here, switch to Momentum to access Power Tool.
Login to MyAccountSee plans
Power Tool helps you understand and manage your electricity use. It uses data from your smart meter to provide a weekly email which shows you how much energy you’ve used, interesting insights, how much solar you’re
exporting and bill estimates. You can click through to the Power Tool online portal to drill down further for detailed daily usage and to switch between usage and costed views.
To qualify, you need to:
You don’t qualify if you have:
Typically, it’s sent on a Tuesday to make sure all the usage data from the previous week has been received. However, sometimes it can be delayed a day or two if there are issues in receiving your usage data.
If you’re a current customer, it can take up to 7 days to display your usage data in Power Tool and receive your first email. If you’ve just signed up with Momentum, it can take up to 14 days from the time
we start supplying your electricity, to receive your first email.
There could be a few reasons. If you are on a demand tariff, Power Tool can't display accurate enough data. This means you won’t receive weekly emails or usage data in the portal. Another reason could be it's
going to your junk mail. To avoid this from happening, we suggest adding email@example.com to your safe list.
Sometimes there are issues receiving your usage data, such as network outages or technical errors which mean we can’t provide accurate information in your weekly email. When this happens, your weekly email may
be delayed by a day or two. If we don’t receive your usage data, we’ll send you an email letting you know that your weekly email will be skipped for that week. Everything should be back to normal the
following week, and you can always use the portal to view a previous week that may have been missed.
If you get this email for multiple weeks in a row, most likely your meter isn't compatible. To stop receiving these emails simply unsubscribe.
The information displayed in Power Tool is intended as a guide only. Power Tool forecasts estimates of your bills by combining usage data from your smart meter with your past usage and taking seasonal variation into
consideration. It also includes usage charges, supply charges and solar feed-in credits. It doesn’t include any manual adjustments that may be applied to your account, such as credits, concessions and discounts.
Usage is also rounded to the nearest whole number in Power Tool, unlike your bill.
What’s included in Power Tool is estimated using your rates and charges and doesn’t include manual adjustments such as credits, special meter read fees or any concessions and discounts you may be eligible
Some insights are fixed, and some are driven by an algorithm. The algorithm driven insights aim to show you the most interesting changes in your usage habits or factors that could influence your usage such as changes
Power Tool calculates your usual usage by averaging the last 4 weeks (excluding the week displayed).
Overnight is from 11pm to 6am.
The data for the previous day's usage is typically refreshed and available the following day, however sometimes the data can be delayed.
Power Tool is only available for electricity. This is because Power Tool relies on usage data from your smart meter which are not commonly available for gas meters.
The ‘price’ of your electricity is made up of usage rates and supply charges. Usage rates are the price you pay for the energy you use and a supply charge is the price you pay to be connected to the energy
network, which is priced at an amount per day. This is why even if you’re not using electricity, you'll still be charged the daily supply charge. Also, some appliances will continue to use electricity even
in standby mode.
There are two ways to unsubscribe from Power Tool; Either by clicking the unsubscribe button in the footer of the Power Tool email or portal, or by using the unsubscribe button in MyAccount on the Usage page.
If you unsubscribe from the weekly email, you won’t be able to access the Power Tool portal. But you can resubscribe at any time in MyAccount via the Usage page.
No. Power Tool allows for one email address to be subscribed.
If you have any questions you can send us a message by logging into MyAccount and clicking ‘Help & Support’.
1. Power Tool is a free service from Momentum Energy that aims to provide you with insights into your weekly electricity usage via a weekly email and online portal.
2. Power Tool is available to eligible customers only, as determined by us from time to time.
3. While the information provided by Power Tool is based on usage data from your smart electricity meter, it is estimated and is intended to be a guide only.
4. Power Tool is not a bill and is not used to determine your electricity usage for the purposes of billing you.
5. Calculations include electricity usage charges, supply charges and solar feed-it credits (where applicable). All amounts are GST inclusive.
6. We do not guarantee the accuracy or completeness of the information provided by Power Tool, and take no responsibility for any act or omission in connection with Power Tool.
7. We do not guarantee that you will receive an email from Power Tool every week with insights into your energy use.
8. We may cancel or change the operation or functionality of Power Tool at any time without notice to you.
10. You can unsubscribe from Power Tool at any time by clicking the “unsubscribe” button:
on the Power Tool online portal;
at the bottom of the Power Tool email sent to you; or
by logging into MyAccount and clicking on the Usage page.
11. If you have any questions on Power Tool, please contact us by clicking here.