There are three main cost components to your home's electricity and gas bills.
Energy costs (wholesale
costs)
Distribution costs
(the poles and wires and other network costs)
Retailing costs (customer
service, billing etc.)
Various pass through costs are itemised in your Momentum Energy invoices.
These are the key retail fees and charges associated with the sale of electricity to domestic and small business customers in accordance with the applicable Regulatory Instruments. These are the key retailers fees and charges that
you are required to pay under your Contract. Please note that these do not represent an exhaustive list of fees and charges you may be required to pay.
Where applicable, we will also pass on to you fees and charges levied by third parties which will include, but are not limited to, fees and charges relevant to the supply of electricity to your Supply Address (such as certain miscellaneous
charges from your distributor) and payment methods you have selected (such as merchant fees imposed by your or our financial institutions).
These will be set out separately on your bill and the full amount received from you will be paid directly to such third parties. All fees and charges listed are subject to variation in accordance with your Contract. Please refer
to Supply Address and Rates Schedule for your Rates.
New meter installations
Distributors charge certain fees for new connections. For the time being, Momentum is no longer arranging new connections.
Additions, alterations & cancellations of electricity supply
We will pass on any distributor fees for additions, alterations and abolishment of supply where applicable. We also charge an administration fee of $33 to process any of these changes to your account.
Solar grid connections
Momentum Energy will pass on the distributor's relevant fees for all solar grid connections where applicable, however we do not charge an administration fee for processing solar grid connections.
Cheque dishonour payment fee
A flat rate $9.50 (GST exempt) fee may apply if your cheque payment is dishonoured or reversed.
Reconnection and Disconnection fees (GST Incl)
Reconnection fee - when you are moving into a property. Standard fee quoted for Next Business Day only.
Disconnection fee - when you are vacating a property.
For same day and after hours reconnections or more information about fees, please call us on 1300 662 778 or visit your local distributor's website for full list of fees.
Payment processing fee
If you pay with a card on our Self Serve plan, you’ll incur a 0.53% (GST incl) payment processing fee. For direct debit payments made by card, this fee will be included in the total amount debited. For other manual card payments,
the fee will be added to your next bill.
Victoria: electricity fees (business)
Citipower Full price list | Site Visit Fee |
---|
Reconnection | Up to $41.69 |
Disconnection | Up to $42.32 |
Powercor Full Price List | Site Visit Fee |
---|
Reconnection | Up to $61.52 |
Disconnection | Up to $65.40 |
Jemena Full price list | Site Visit Fee |
---|
Reconnection | Up to $42.30 |
Disconnection | Up to $65.25 |
Ausnet Services Full price list | Site Visit Fee |
---|
Reconnection | Up to $21.99 |
Disconnection | Up to $21.99 |
United Energy Full price list | Site Visit Fee |
---|
Reconnection | Up to $54.40 |
Disconnection | Up to $54.40 |
Victoria: gas fees
Australian Gas Networks Full price list | Site Visit Fee |
---|
Move-In Read (Metropolitan) | Up to $10.23 |
Move-Out Read (Metropolitan) | Up to $10.23 |
Move-In Read (Non Metropolitan) | Up to $14.08 |
Move-Out Read (Non Metropolitan) | Up to $14.08 |
Multinet Gas Full price list | Site Visit Fee |
---|
Move-In Read | Up to $7.44 |
Move-Out Read | Up to $7.44 |
AusNet Services Gas Full price list | Site Visit Fee |
---|
Move-In Read | Up to $10.30 |
Move-Out Read | Up to $10.30 |
New South Wales: electricity fees (business)
Ausgrid Full Price List | Site Visit Fee |
---|
Reconnection | Up to $12.55 |
Disconnection (Remove Fuse) | Up to $170.81 |
Endeavour Energy Full Price List | Site Visit Fee |
---|
Reconnection | Up to $72.49 |
Disconnection | Up to $72.49 |
Essential Energy Full Price List | Site Visit Fee |
---|
Reconnection | Up to $54.65 |
Disconnection | Up to $45.22 |
South Australia: electricity fees (business)
SA Power Networks Full Price List | Site Visit Fee |
---|
Reconnection | Up to $50.25 |
Disconnection | Up to $50.25 |
Queensland: electricity fees (business)
*Reconnection fees: If you were disconnected at your request, for health and safety reasons, in an emergency, or because authorities told the distributor to disconnect, the reconnection fee is $0 (business hours) or $130.20 (if you request non-business hours). If you were disconnected for any other reason, the reconnection fee is $54 (business hours) or $130.20 (if you request non-business hours)
Bass Strait Islands: You get a special fees page of your own