Manage your energy online with MyAccount

We've recently added an extra level of security for logging into your account. To confirm your identity, we may ask you to provide a one-time six-digit code that will be sent to your email or mobile. Make sure your details are up to date, so you are ready to receive the one-time code.

To reset your MyAccount password:

• Go to momentumenergy.com.au/myaccount
• Click the link I forgot my password
• Enter your email address
• You will receive a reset password email, follow those instructions to set your new password

You'll find your 6 or 7 digit account number on your bill. If you haven't received your first bill you can find it in the welcome pack sent when you first joined Momentum.

To register for MyAccount:

• Go to momentumenergy.com.au/myaccount
• Click the green register button (for business customers first select the business customer check box)
• Enter your account number & date of birth. (Your account number can be found on your bill or in your welcome pack
• Click Register

You will receive a verification email to the email address you provided when you first joined Momentum. Follow those instructions to set your password.

If you joined Momentum after November 2019 you will already be registered for MyAccount. If you don't recall your password follow the I forgot my password prompts.