If you’re moving in, we'll connect your electricity on the date you request (which can be as soon as the next business day, depending on your situation). This is usually pretty straightforward if there's no issue accessing your meter and it's been switched off at the main switch. If you’re not at the property yet, you can check this with your real estate agent.
Normally, the gas supply is left on between tenants, unless it was disconnected when the previous tenant was there. If that's the case, we'll notify the distributor and they should reconnect it within 48 hours.
If you’re staying where you are, there won’t be any disruption to your energy. Once we’ve officially ‘taken over’ your meter, we’ll let you know.