New customers
If you’re looking to sign up with us, we can’t wait to have you on board. Just note that our energy prices are changing soon. Here are a few things to note about our upcoming price changes.
NSW, QLD or SA, market offers - electricity
If you join on or before 31 May 2025, your prices will change on 1 July 2025.
If you join from 1 June to 30 June 2025 your prices will change on 1 August 2025.
If you join from 1 July 2025 you will be signing up to our new rates.
VIC, market offers – gas and electricity
NSW, QLD, SA or VIC, standing offer - electricity
If you join on or before 30 June 2025 your prices will change on 1 July 2025.
If you join from 1 July 2025 you will be signing up to our new rates.
If you join in the 10 business days before 1 July, you'll be notified of your new rates when you sign up. All other customers will receive written notice before the new rates take effect.
VIC, standing offer - gas
If you join on or before 31 July 2025 your prices will change on 1 August 2025.
If you join from 1 August 2025 you’ll be signing up to our new rates.
If you join in the 10 business days before 1 August, you'll be notified of your new rates when you sign up. And all other customers will receive written notice before the new rates take effect.
Current customers
Energy prices will also change for our current customers – see below:
NSW, SA & QLD (market offers and standing offer) | Your prices will change on 1 July 2025. |
VIC, standing offer - electricity | Your prices will change on 1 July 2025. |
VIC, standing offer - gas | Your prices will change on 1 August 2025.
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VIC, market offers - electricity and gas | Your prices will change on 1 August 2025. |
Existing customers will be notified in advance of the new rates and charges.
Our Victorian solar feed-in tariffs are also changing – see here for details.