There are three main cost components to your home's electricity and gas bills.
Any pass through costs will be listed on your Momentum Energy bill.
The fees and charges on this page are the main ones associated with the sale of electricity to domestic and small business customers in accordance with the applicable Regulatory Instruments. Just note that this list isn’t exhaustive - but it does go through the main fees and charges that you are required to pay under your Contract. Fees and charges listed here are also subject to variation under your contract.
There are other fees and charges from third parties that we may pass on to you, such as:
These will be set out separately on your bill and the full amount received from you will be paid directly to such third parties. Please refer to Supply Address and Rates Schedule for your Rates.
Distributors charge certain fees for new connections. Momentum Energy offers new connections only for existing customers.
We will pass on any distributor fees for additions, alterations and abolishment of supply where applicable. We also charge an administration fee of $33 to process any of these changes to your account.
We will pass on any distributor fees for solar grid connections where applicable. We don’t charge an administration fee for processing solar grid connections.
A flat rate $9.50 (GST exempt) fee may apply if your cheque payment is dishonoured or reversed.
Reconnection fees apply when you’re moving into a property. Standard connection fee quoted for Next Business Day only.
Disconnection fees apply when you’re moving out of a property.
All fees listed here include GST.
For same day and after hours reconnections or more information about fees, please call us on 1300 662 778 or visit your local distributor's website for a full list of fees.
If you pay by VISA, Mastercard or Amex, you may incur a 0.53% (GST incl) payment processing fee. For direct debit payments made by card, this fee is included in the total amount debited. For other manual card payments, the fee is added to your next bill. To see if this applies to you, check your Welcome pack.
For remote reconnection or disconnection a $11 fee applies. If a site visit is required or there are any other additional charges, you’ll be advised.
Various pass through costs are itemised in your Momentum Energy invoices.
These are the key retail fees and charges associated with the sale of electricity to domestic and small business customers in accordance with the applicable Regulatory Instruments. These are the key retailers fees and charges that you are required to pay under your Contract. Please note that these do not represent an exhaustive list of fees and charges you may be required to pay.
Where applicable, we will also pass on to you fees and charges levied by third parties which will include, but are not limited to, fees and charges relevant to the supply of electricity to your Supply Address (such as certain miscellaneous charges from your distributor) and payment methods you have selected (such as merchant fees imposed by your or our financial institutions).
These will be set out separately on your bill and the full amount received from you will be paid directly to such third parties. All fees and charges listed are subject to variation in accordance with your Contract. Please refer to Supply Address and Rates Schedule for your Rates.
Momentum Energy will pass on the distributor's relevant fees for all solar grid connections where applicable, however we do not charge an administration fee for processing solar grid connections.
Reconnection fee - when you are moving into a property. Standard fee quoted for Next Business Day only.Disconnection fee - when you are vacating a property.
For same day and after hours reconnections or more information about fees, please call us on 1300 662 778 or visit your local distributor's website for full list of fees.
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