Canstar Blue independently ranks companies based on how their customers rate them. And it turns out our Victorian gas customers have lots of nice things to say, because Momentum just picked up Most Satisfied Customers 2018 for Victorian gas providers.
In fact, we scored a Canstar Blue 5-Star rating for:
Value for money
Bill & cost clarity
Ease of sign-up
Canstar Blue’s review highlighted our efforts to be more and more transparent: "With Momentum
Energy, it’s very much a case of what you see is what you get, with no discounts, just reasonably competitive rates.
And they gave us a nod for our planet-loving, pro-renewable mindset: “Momentum Energy could be a good choice for anyone passionate about renewable energy and minimising their carbon footprint. While Momentum continues to retail electricity
sourced from fossil fuels like all other retailers, it clearly has a vision to help lead Australia’s push towards greater energy sustainability.”
So thanks to any customers who gave us the thumbs-up in the survey.
And if you’re not a customer yet…well, we did just get 5-stars for ease of sign-up:
Why are our customers happy? See for yourself:
Who is Canstar Blue?
Canstar Blue is a consumer review and comparison website set up to help Aussies make better-informed purchase decisions. Each year,
they use respected market research companies to survey Australians about their experiences with energy companies, so the ratings are unbiased and come straight from customers of the brands they rank.