Let us show you our moves.

We can’t help you pack the good china, but we can get the lights on at your new place. So on move day when you’re sitting in your box fortress eating takeaway, at least you’ll be able to see your box fortress and takeaway.

New customers
Existing customers

Here's how it works:


Victoria, meet your new best mate.

Move Mate is made for movers, whether they’re headed up the road, or over the Yarra. If you’re on our Move Mate Electricity rates, you’ll save on standard connection fees whenever you need to move.

As long as you tell us your move details by 1pm, we’ll have you connected on the next business day (weather and safety conditions allowing – we’re only human).

  • TickNo standard connection fees Standard fees don’t include anything your distributor charges for after-hours or same-day connections, connecting new estates, or addresses where electricity hasn’t been connected for 12 months or more. In all those cases, special connection fees apply.
  • TickNext-business day connection Give us your move details by 1pm and we’ll connect you on the next business day if safe to do so.
  • Tick$50 (GST incl) Welcome credit on most plans when you sign up here (just check the fine print).

Here's how it works:


Victoria, meet your new best mate.

Move Mate is made for movers, whether they’re headed up the road, or over the Yarra. If you’re on our Move Mate Electricity rates, you’ll save on standard connection fees whenever you need to move.

As long as you tell us your move details by 1pm, we’ll have you connected on the next business day (weather and safety conditions allowing – we’re only human).

  • TickNo standard connection fees Standard fees don’t include anything your distributor charges for after-hours or same-day connections, connecting new estates, or addresses where electricity hasn’t been connected for 12 months or more. In all those cases, special connection fees apply.
  • TickNext-business day connection Give us your move details by 1pm and we’ll connect you on the next business day if safe to do so.
  • Tick$50 (GST incl) Welcome credit on most plans when you sign up here (just check the fine print).
Energy plan

Let’s get started by entering your postcode

3000

Do I need to be at home for my electricity connection?

If your meter is inside the property or if you're in NSW and the power has been disconnected, you'll definitely need to be at home for your connection.

If you expect to be away from the property the day of your connection, make sure ahead of time that your meter is accessible or can be read remotely.

How long will it take to connect my electricity or gas?

We'll try to connect your electricity on the date you request, so long as there's no issue accessing your meter and it's been switched off at the main switch.

In normal circumstances, your gas supply will be left on between tenants, unless it was disconnected when the previous tenant was there. If that's the case, we'll notify the distributor and they should reconnect it within 48 hours.

Will I be charged for connecting/disconnecting my house or business?

Your distributor charges a disconnection and reconnection fee, which depends on your meter type and location. You'll see the fee(s) on your bill from us. To find out what your fees will be, head to our fees and charges page.

If you're on our Move Mate Electricity rates, you won't get charged standard disconnection or reconnection fees.