As an essential service, we’ll stay open during any shutdown. That means if you need help, our team is here for you. And because our call centres are in Victoria and Hobart, the service you get from us won’t be affected by what happens in other countries.
You can reach us from 8am to 7pm, Monday to Friday on 1300 662 778 or message us on Facebook. Please be patient with our Customer Care Team (like you, they’re dealing with challenging circumstances).
You can also manage your energy account remotely through MyAccount any time you like. Jump online to check your current balance, update your details, see old bills – even arrange a payment extension. Just go to momentumenergy.com.au/myaccount.