You can find the key terms of your agreement in the Welcome Pack we sent you a little after you signed up. If you don't have your agreement, give us a call on 1300 662 778.
If you have a basic meter you can provide your own meter reads. You can read about how to read your meter and provide your readings to us here.
Get in touch with our customer care team on 1300 662 778 and give them the details of your move.
The way you read your meter will depend on what kind of meter it is. You can find everything you need to know about reading your meter here.
Take a look at our list of energy saving tips for your home or your small business.
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