Want to switch? 1800 794 824
Already a customer? 1300 662 778
Monday to Friday
8am - 6pm
Outage or emergency?
In an emergency where there is risk to life or property call 000 immediately. If you're experiencing a blackout or supply issue, you need to contact your local energy distributor.
03 9620 1228
P.O. Box 353
Need to get in touch with us? It’s easy to get hold of our teams in Melbourne or Hobart:
Thinking of switching?
Call 1800 794 824 (8am - 6pm, Monday to Friday).
Already a customer?
Call 1300 662 778 (8am - 6pm, Monday to Friday).
Got a question?
We have a list of frequently asked questions.
Blackout or supply issue?
For any problem with your gas or electricity supply, you’ll need to contact your local energy distributor.