What is a supply charge?

A supply charge or daily charge is the fixed amount you pay daily to be connected to the energy network.

Do you have a solar plan?

We sure do. It’s called Solar Step-Up. Read more here.

Do you have peak and off-peak rates?

Whether or not you have peak and off-peak rates depends on which network tariff you're on. If you want to find out more, give us a call on 1300 662 778 during opening hours.

Thinking of switching? 1300 662 778 during opening hours.
International? +61386126400 during opening hours.
Already a customer? 1300 662 778 during opening hours.

What is Move Mate?

Move Mate is our product made especially for movers to get their new place connected. You'll save on some electricity connection fees if you're on Move Mate electricity rates. Read about moving here.

What is SmilePower?

SmilePower - is our renewable promise, which is that Hydro Tasmania (our parent company), or another electricity generator, will generate an equivalent amount of renewable energy as we bill you for in that same calendar year. The actual electricity supplied to your premises may be from both renewable and non-renewable sources. SmilePower is not an accredited product or part of the Green Power Program.

To make sure we're keeping our promise, an external agency audits SmilePower annually. Their most recent audit is here.

Do you have a cooling off period?

We do. You can cancel your contract within ten business days of accepting our offer either verbally or in writing.

Phone: 1300 662 778 during opening hours
Address: Momentum, P.O. Box 353, Flinders Lane, VIC 8009
Email: info@momentum.com.au

Or, if you’ve registered, send us a message through MyAccount.

Thinking of switching? 1300 662 778 during opening hours.
International? +61386126400 during opening hours.
Already a customer? 1300 662 778 during opening hours.

What is Solar Step-Up and who can buy it?

Solar Step-Up is our product for Victorians with solar panels. Read more.

Are there connection fees for moving?

In normal circumstances, yes. These depend on your distributor and how quickly you need to get your new place connected. You can see our fees page here.

If you're on our Move Mate electricity plan, we'll waive certain connection and disconnection fees when you move.

Thinking of switching?
1800 627 228

8am-7pm, Monday - Friday (AEST)

International?
+61 386126400

8am-7pm, Monday - Friday (AEST)

Already a customer?
1300 662 778

8am-7pm, Monday - Friday (AEST)

Send an enquiry
info@momentum.com.au

Keep up with the latest in renewable energy

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